Sales Support / Sales Operations / Business Development Support
I am a sales support and operations professional with a proven track record of coordinating CRM environments, tracking digital workflows, and delivering actionable reporting to drive team success. I specialize in the critical technical and administrative details that keep organizational pipelines running smoothly, bringing an analytical mindset and a collaborative approach to daily data management.
My last boss described me as “a sea of calm and order in the face of a myriad of projects.” I genuinely enjoy organizing operational chaos, diagnosing where a data flow or record update is stuck, and resolving it to protect pipeline integrity. Whether I am managing customer data fields across HubSpot and Marketo, tracking user activity, or ensuring clean info synchronizes into Salesforce, I execute strict standard operating procedures (SOPs) to keep business metrics accurate.
As a tech-forward specialist, I excel at serving as a reliable help-desk resource, managing software onboarding for incoming team members, and compiling the clean metrics that leadership relies on to maximize operational efficiency. I also responsibly integrate Microsoft 365 Copilot into my daily routine for data modeling, spreadsheet workflows, and document preparation to maximize overall productivity and empower client-facing sales teams.
How My Actual Experience Connects to Your Needs
| Sales Engine Support & Systems Management | In my current role, I serve as an operational partner to the sales team by qualifying leads, managing client communications, and logging prospect details and activities into the CRM. |
| Data Support & Resource Organization | In my last role, I extracted targeted lead lists from all-in-one HubSpot environments and managed data workflows using Marketo to feed into enterprise Salesforce pipelines for client sales teams. I also organized digital campaign assets for easy team access. |
| Proposal Coordination & Quality Control | In a previous role, I supported high-stakes bidding processes with tight RFP/RFI deadlines by compiling product data, coordinating technical responses, and reviewing finished documents. |
| Efficiency & AI | Leveraging my tech-forward background, I securely use Copilot for document preparation and data synthesis. I am ready to apply these skills to support and streamline your technical processes. |